Cookie Policy
1) What are cookies?
Cookies are small text files stored on your device to enable core functionality, measure how our site is used, and—if you allow—support personalised marketing.
2) Types we use
Essential Always on
Required for core site features such as booking flow, load balancing, and security. These cannot be switched off in our systems.
Analytics
Aggregated usage metrics that help us improve UX and service quality. Set only if you consent.
Marketing
Remarketing pixels or similar technologies used to show relevant content or ads. Set only if you consent.
3) Legal basis & control
- Essential: legitimate interests and/or contract (to provide the service you request).
- Analytics & Marketing: consent (opt-in).
You can manage your choices at any time via our Cookie Preferences Center.
4) Retention & duration
Cookies may be session-based (deleted when you close your browser) or persistent (kept for a defined period). We aim to limit persistent cookies to a maximum of 13 months unless a shorter duration is required.
5) International transfers
Some providers may process data outside your country (e.g., EU/EEA, UK, USA). Where required, we rely on appropriate safeguards (such as SCC/UK IDTA) or adequacy decisions.
6) How to manage preferences
- Use the Cookie Preferences Center to enable/disable categories.
- Control cookies via your browser settings (blocking, deleting, or limiting third-party cookies).
Banner example: “We use essential cookies to run the site, plus analytics and marketing cookies if you allow. Click ‘Accept all’ to consent or ‘Manage’ to choose.” Buttons: Accept all • Reject non-essential • Manage preferences.
7) Updates
We may update this policy when our cookie practices change or for legal reasons. The “Last updated” date will reflect the latest version.
8) Contact
NEUROVIA FZ-LLC
Email: privacy@neurovia.ae
Address: [insert full Dubai address]